Error Report

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Fixed
  • Affects Version/s: None
  • Fix Version/s: 1.4.7
  • Component/s: None

Description

Hi! I just tried to rebuild my search index for my Razuna installation and got an error. This is the corresponding error log. I use the VMWare image 1.4.6 from elasticserver.com Best regards, Christian

Activity

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Nitai Aventaggiato added a comment -
This has already been fixed in 1.4.7.
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Nitai Aventaggiato added a comment - This has already been fixed in 1.4.7.
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Nitai Aventaggiato added a comment -
There is a hot fix for this at http://issues.razuna.com/browse/RAZ-1053 and http://issues.razuna.com/browse/RAZ-871
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Nitai Aventaggiato added a comment - There is a hot fix for this at http://issues.razuna.com/browse/RAZ-1053 and http://issues.razuna.com/browse/RAZ-871
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Christian Vosen added a comment -
Sorry, this did not solve the problem. And I use Version 1.4.7, sorry for the mistake.
I downloaded all four cfc-files and replaced them inside the /global/cfc/-directory. I cleared the cache but the error still shows up when trying to rebuild the search index.
It's the same SQL-Query error in the error log like above: Data conversion error converting ...
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Christian Vosen added a comment - Sorry, this did not solve the problem. And I use Version 1.4.7, sorry for the mistake. I downloaded all four cfc-files and replaced them inside the /global/cfc/-directory. I cleared the cache but the error still shows up when trying to rebuild the search index. It's the same SQL-Query error in the error log like above: Data conversion error converting ...
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Nitai Aventaggiato added a comment -
You need to clear the host cache, not the browser cache! Did you do that?
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Nitai Aventaggiato added a comment - You need to clear the host cache, not the browser cache! Did you do that?
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Christian Vosen added a comment -
Yes, I did clear the host cache via the "upgrade host settings" link in the "List/add item" dialogue.
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Christian Vosen added a comment - Yes, I did clear the host cache via the "upgrade host settings" link in the "List/add item" dialogue.
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Christian Vosen added a comment -
In addition I cannot search for keywords anymore.
Everytime I get the red-colored message: We are so sorry. Something went wrong. We saved the error and you or your administrator can notify us of this error within the Administration.
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Christian Vosen added a comment - In addition I cannot search for keywords anymore. Everytime I get the red-colored message: We are so sorry. Something went wrong. We saved the error and you or your administrator can notify us of this error within the Administration.
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Christian Vosen added a comment -
How can I attach the new error report to this issue?
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Christian Vosen added a comment - How can I attach the new error report to this issue?
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Nitai Aventaggiato added a comment -
Sorry, this ticket is closed.

But... with all the issues you are having, I really don't see you sending error reports. It looks like there is a general error with your installation. This can include, missing libraries, wrong permission settings, and so forth.

We have over 5000 successful 1.4.7 installations and all running fine. So I doubt, that there is something wrong with the code base as is.
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Nitai Aventaggiato added a comment - Sorry, this ticket is closed. But... with all the issues you are having, I really don't see you sending error reports. It looks like there is a general error with your installation. This can include, missing libraries, wrong permission settings, and so forth. We have over 5000 successful 1.4.7 installations and all running fine. So I doubt, that there is something wrong with the code base as is.
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Christian Vosen added a comment -
I don't doubt that there are this much successful installations. But if I download a preinstalled VMWare image with razuna and I do not change anything apart from the tenant settings I expect it to work properly.
Maybe I'll have to setup the system with a fresh install.
Thanks anyway.
Show
Christian Vosen added a comment - I don't doubt that there are this much successful installations. But if I download a preinstalled VMWare image with razuna and I do not change anything apart from the tenant settings I expect it to work properly. Maybe I'll have to setup the system with a fresh install. Thanks anyway.

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    Updated:
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